Tag Archives: effective customer service

Managing a team of customer service representatives is a pretty serious responsibility. You have to make sure they do their job well, otherwise your company will end up getting some very unhappy customers. As team leader, it is your job to bring the best out of your team members. There …

When employers consider ways to improve customer service, the first objective is to improve their employee’s customer service skills. Most professional situations call for exceptional customer service skills. All employees can benefit from good customers skills, even if their job does not involve interaction with customers on a normal basis. …